Downloading Files

How to download files from FileFactory

8 articles in this collection
Written by Andy Wong

General issues

I'm having a problem downloading a particular file - how do I report it?

What information we require to investigate a problem with downloading a particular file.

Written by Andy Wong
Updated over a week ago

Can you tell me the password for a particular file or folder?

Sometimes files and folders are protected with passwords.

Written by Andy Wong
Updated over a week ago

Downloading for free / anonymous members

Is there a limit for the number of times each file can be downloaded?

Any file can be downloaded an unlimited number of times.

Written by Andy Wong
Updated over a week ago

What is the hourly download limit for free members?

An explanation of how much data free users can download.

Written by Andy Wong
Updated over a week ago

Why do I see a server load too high message?

An explanation of server limits for free users.

Written by Andy Wong
Updated over a week ago

Downloading for FileFactory Premium members

What download manager do you recommend to speed up slow downloads?

If you are a Premium member and your downloads are slow, this is how you can speed them up.

Written by Andy Wong
Updated over a week ago

I have an issue downloading with JDownloader, Mipony, Flashget or DownThemAll!

How to resolve possible issues using these apps.

Written by Andy Wong
Updated over a week ago

I'm a premium member but my downloads are slow! What should I do?

Advice on what you can do to find the cause of slow downloads.

Written by Andy Wong
Updated over a week ago