Uploads being "slow" can mean a few things. This article will attempt to cover the most common issues with upload speed:

When a file upload shows "Processing", the upload cluster distributes the file to a download server. There is an automatic check in place that verifies the file transfer was completed successfully - and if it didn't, it is retried. If files appear stuck in this state, please wait, as the transfer between the upload cluster and download server is being retried.

The FTP server sends files to our download servers sequentially. We have several FTP servers to choose from, and their load levels are displayed on this page. We suggest picking the server with the least amount of load before uploading.

We do not limit upload speeds. Your upload speed is dependent on your connection to our data center. Please also be aware that most home internet connections upload significantly slower than they download.

We are always monitoring the time files take to transfer onto our servers, and we proactively add additional capacity when required.