If you want to change the email address associated with your FileFactory account, follow the steps below.
You can change your email address to a new one even if you no longer have access to your old one. You need to know what your old email address is, your Date of Birth, and your existing password.
Sign in with your existing email address and password, and then go to your Account Summary page. Then scroll down to the Email Address field and click "Edit." Verify your Date of Birth, type in your new email address, and click Save Changes. You can now sign in to your FileFactory account using your new email address.