There is a slight chance that the confirmation email has been sent to your spam or junk email folder by your email provider or ISP. Please search all your inboxes for emails coming from 'FileFactory'.

If you still cannot find the confirmation email please contact us and we can confirm your account manually.

Due to increases in spam accounts, we have blocked some domains from receiving our verification emails. Examples may include services such as throwaway email address providers. In this case you will need to email our support team to get your account verified, or choose a reputable email provider such as

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