If you receive a message stating:

"Unfortunately you are unable to access our servers at this time as a precautionary measure against potential abuse" that means that we have temporarily blocked your IP address.

The block will be lifted automatically once that particular IP address has stopped requesting data at a high rate.

This procedure happens automatically and is designed to protect our servers against abuse. Sometimes download managers or third party scripts can attempt to download too many files at once, which overwhelms our servers and can cause a poor downloading experience for other users.

If you see this message for more than 12 hours, please send us a copy of the complete error message including the IP address, so we can investigate further.

Otherwise, simply wait a little while and try again, and your downloads should work.

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