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My FileFactory Premium account expired, and my files were deleted; what can I do?
My FileFactory Premium account expired, and my files were deleted; what can I do?

If your account reverted to free, your files will need to be uploaded again

Andy avatar
Written by Andy
Updated over a week ago

If your FileFactory Premium account has expired and returned to a free account, files are permanently removed. We do not retain a backup of deleted files due to privacy concerns.

Unfortunately, you must upload your files stored locally into your FileFactory account.

We always recommend having a local copy of all stored files so you can upload them again.

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