UPDATE:

This issue should now be resolved, and you should be able to sign in to your Account again. Please contact us if you have any issues at [email protected] or via Chat.

EARLIER:

We currently have an issue with one of our databases. Customers may not be able to sign into their accounts. Also, customers may see the following error message:

"Error connecting to the database. Please try again shortly."

We are aware of this issue, and we're working on resolving it as soon as possible.

Apologies for the inconvenience, and many thanks for your patience!