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General Questions
General Questions

Frequently asked questions about FileFactory

Andy avatar
By Andy1 author13 articles

Getting help from the FileFactory support team


How do I create a new support ticket?

FileFactory storage questions


What is the file storage limit on my account?
How long are my files stored on FileFactory?

FileFactory newsletter


How can I subscribe to the FileFactory newsletter?
How do I unsubscribe from the FileFactory newsletter?

General advice and information


Where has the search button gone / why can't I search for files?
How do I clear my search history in FileFactory?
What is the best video player to play files like MPEG-2, DivX, H.264, MKV, WebM, WMV?
What web browsers does FileFactory support?
How do I refer a friend to FileFactory?
How can I link to a FileFactory file on Facebook?
How are affiliate Pay Per Sale commissions tracked or calculated?
The FileFactory website can't be reached or took too long to respond
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