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General Questions
General Questions
Frequently asked questions about FileFactory
11 articles in this collection
Written by
Andy
Getting help from the FileFactory support team
How do I create a new support ticket?
How to contact FileFactory support.
Written by
Andy
Updated over a week ago
FileFactory storage questions
What is the file storage limit on my account?
How much data you can store at FileFactory.
Written by
Andy
Updated over a week ago
How long are my files stored for?
An explanation on how long files are retained, for free and Premium members.
Written by
Andy
Updated over a week ago
FileFactory newsletter
How can I subscribe to the FileFactory newsletter?
Receive site updates and special offers by subscribing to our newsletter.
Written by
Andy
Updated over a week ago
How do I unsubscribe from the FileFactory newsletter?
Follow these instructions if you no longer wish to receive our newsletter.
Written by
Andy
Updated over a week ago
General advice and information
How do I clear my search history in FileFactory?
How to clear your search history from our search form and other places.
Written by
Andy
Updated over a week ago
What is the best video player to play files like MPEG-2, DivX, H.264, MKV, WebM, WMV?
Advice on how to play different video formats.
Written by
Andy
Updated over a week ago
What web browsers does FileFactory support?
What browsers we recommend, and which ones to avoid.
Written by
Andy
Updated over a week ago
How do I refer a friend to FileFactory?
Introduce a friend to the benefits of FileFactory.
Written by
Andy
Updated over a week ago
How can I link to a FileFactory file on Facebook?
How to post FileFactory links on Facebook.
Written by
Andy
Updated over a week ago
The FileFactory website can't be reached or took too long to respond
What to do if you cannot connect to our website.
Written by
Andy
Updated over a week ago