FileFactory

Andy

How to access and manage your FileFactory account

Advice on accessing your FileFactory account, if you cannot remember your email address or password.

If your IP address has been banned, we may be able to help.

How to retrieve a lost or forgotten password.

How to reset the Data of Birth on your FileFactory account.

How to resolve an IP Address Mismatch error.

How to restore a previously deleted account.

Various reasons why your account may have become suspended.

Follow these instructions to change the email address associated with your FileFactory account.

What you can do if your confirmation email never arrives.

How to send us information about your account to help diagnose issues you may be having.

How to reset or change the password on your FileFactory account.

Allow anyone to upload files to your FileFactory account, by providing your Filebox URL.

What to do if your account has been modified without your permission

How to close or delete your FileFactory account.

Find answers and get help from Intercom Support and Community Experts