All CollectionsFileFactory Premium Accounts
Managing billing and payments
By Andy1 author8 articles
My FileFactory Premium account expired and my files were deleted, what can I do?
How do I update my credit card details?
I received a Failed Billing Notice for my FileFactory Premium account - what should I do?
I'm being billed for FileFactory Premium, but I'm only being recognized as a Free member - how do I fix it?
I am being billed by FileFactory but I do not have an account, what do I do?
How do I cancel a recurring Premium subscription / automatic billing?
I want to update my credit card details on file, but I can't remember what Date of Birth I used for my account - what do I do?
How do I request a refund?