I cannot log in. I double-checked my email and password and it’s correct! Please fix this!! This transition has been HORRIBLE!!!
An Anonymous User
•
Feb 17
Same here - “unexpected error occured, try again later”
bob
•
Feb 18
I get the same result - “unexpected error occurred, try again later”
damon
•
Feb 20
Still unable to login to my account, been like this for at least a week now… Please let us have access to the old classic version again as this doesn’t work either
damon
•
Feb 21
Okay, I’ve looked at the page and can see at the bottom (with a bit of fiddling with the css) the report “exceeding reCAPTCHA Enterprise free quota”
I’m guessing that this is the issue and we ain’t going to get in until they either pay for the service or remove the reCAPTCHA system.
andrewsgittings
•
Feb 24
im not the only one that has been suffering with this issue now for over a week ive emailed them so many times and my account is a lifetime account.
An Anonymous User
•
Feb 26
Same, but today I started to get a bounceback on my email….sigh…..site seems to be circling the drain since this new upgrade. Anyone have thoughts/comments on rapidgator or depositfiles?
andrewsgittings
•
Feb 25
can anyone sign in yet
An Anonymous User
•
Feb 25
It looks like once log out, no more possible to log in
According to the post of Marco Molina (see below), the problem is link to use of a free captcha system that has already exceeded capacity for Filefactory ==> So I guess nobody can log in if the captcha is in place for any connection
andrewsgittings
•
Feb 27
this is really starting to piss me off now what the hell they doing
An Anonymous User
•
Feb 27
I just noticed you guys mentioning “or pay for the service” I am a Lifetime member but I cant get in either. Do you think they are still in business ?
An Anonymous User
•
Feb 27
I also haven’t been able to log in for over 2 weeks now. Same errors as everyone else. I sent an email to the old support email address I talk to them with a few years ago, but it looks like that’s no longer an active email. To send a ticket, I think you have to be logged in, which none of us can do. What other recourse do we have?
jl0953
•
Sep 7, 2025
I still get a wrong password message some times, but after a while it works, I downloaded the Filefactory Turbo app and get the same problem there
Marco Molina
•
Feb 15
where do i get thed app filefactory turbo i could not found it online
Comments29
An Anonymous User
Feb 16
I cannot log in. I double-checked my email and password and it’s correct! Please fix this!! This transition has been HORRIBLE!!!
An Anonymous User
Feb 17
Same here - “unexpected error occured, try again later”
bob
Feb 18
I get the same result - “unexpected error occurred, try again later”
damon
Feb 20
Still unable to login to my account, been like this for at least a week now… Please let us have access to the old classic version again as this doesn’t work either
damon
Feb 21
Okay, I’ve looked at the page and can see at the bottom (with a bit of fiddling with the css) the report “exceeding reCAPTCHA Enterprise free quota”
I’m guessing that this is the issue and we ain’t going to get in until they either pay for the service or remove the reCAPTCHA system.
andrewsgittings
Feb 24
im not the only one that has been suffering with this issue now for over a week ive emailed them so many times and my account is a lifetime account.
An Anonymous User
Feb 26
Same, but today I started to get a bounceback on my email….sigh…..site seems to be circling the drain since this new upgrade. Anyone have thoughts/comments on rapidgator or depositfiles?
andrewsgittings
Feb 25
can anyone sign in yet
An Anonymous User
Feb 25
It looks like once log out, no more possible to log in
According to the post of Marco Molina (see below), the problem is link to use of a free captcha system that has already exceeded capacity for Filefactory ==> So I guess nobody can log in if the captcha is in place for any connection
andrewsgittings
Feb 27
this is really starting to piss me off now what the hell they doing
An Anonymous User
Feb 27
I just noticed you guys mentioning “or pay for the service”
I am a Lifetime member but I cant get in either. Do you think they are still in business ?
An Anonymous User
Feb 27
I also haven’t been able to log in for over 2 weeks now. Same errors as everyone else. I sent an email to the old support email address I talk to them with a few years ago, but it looks like that’s no longer an active email. To send a ticket, I think you have to be logged in, which none of us can do. What other recourse do we have?
jl0953
Sep 7, 2025
I still get a wrong password message some times, but after a while it works, I downloaded the Filefactory Turbo app and get the same problem there
Marco Molina
Feb 15
where do i get thed app filefactory turbo i could not found it online